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Audio Conference Solutions Guide - What Do You Need And Who To Trust?      
Written by yangying  
May 06, 2008 09:22

Audio conference solutions are yet another alternative for businesses that need to conduct meetings with personnel scattered around the world.

The advantage of audio conferencing solutions over other options is that little equipment is required in order to allow the conference to take place.

When decision makers are across a continent from the experts who have the knowledge they need in order to make correct decisions, audio conference calls that allow all involved to communicate effectively are vital.

Adding video requires additional camera equipment in order to provide the pictures and multimedia, and typically also requires considerably more bandwidth than audio only solutions.

Sometimes synchronization of each end of the conference can be a challenge that should be much easier with audio only. The disadvantage is that you cannot see the person speaking, which can create loss of clarity under some circumstances.

Audio conference solutions range from simple speakerphones to voice over internet with secure access and scores of participants which is controlled from a central node. Some require reservations, while other options are available on demand.

How To Choose Best Audio Conferencing Solution?

A quick web search will spot tremendous quantities of companies that offer or claim to offer this capability. So, how do you identify which ones are actually capable?

First, carefully read the company website, noting not only what is present, but what isn't. If you need to be able to conduct operations in Borneo with technical teams on site to assist the process, talking to a company that only has an office in Los Angeles will be of no help.

Second, use the better business bureau and other professional organizations to determine if there is a known issue with some service or company. The web can provide a source of feedback to see if there are any testimonials or criticisms of a given service.

Finally, see if there are free trials available to see how they function in practice.

Recommended Audio Conference Solution Providers

ACT Teleconferencing is one of the companies in this market. They provide audio conference solutions that allow up to fifty participants at a time.

There are secure and assisted options available. ACT has services available in the US, various parts of Europe and some places in Asia.

IVCI is another company in the market that provides audio conference solutions including voice over internet, conference solutions that provide their own bridge and controller and conference solutions that allow you to build your own with their assistance. They claim capabilities to provide expert solutions around the world.

Intercall is another company in the market, and provides options ranging from a low cost, bare bones option for companies that seldom need audio conferencing to solutions that are intended for companies that need a robust conference solution routinely.