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FAQ about Scheduling Conferences      
Written by yangying  
January 29, 2008 14:29

Can I set up a recurring conference? Answer:

If you use our Quick Scheduler feature, (see What is Quick Scheduler?) you can easily schedule multiple conferences in quick succession, up to 11 months in advance. In addition, if you use our RSVP email invitation tool, you can organize your contacts into groups and with one click, copy your group into the e-mail invitation for your conference. Scheduling each conference should take less than one minute. top

Can I set up a conference which starts 5 minutes before a whole hour (i.e.. 8:55 for a 9:00-10:00 call)? Answer:

Web-scheduled conference call lengths are only scheduled in increments as specified on the web site.  You may call in up to 20 minutes early but you will hear music-on-hold until the scheduled start time of your conference.   If facilities are available at the time your conference is scheduled to end, our system will automatically extend it if it runs long.  Of course, Reservationless conference calls can start at any time and can last up to three hours.  See our Services page for a comparison between our different services.

How much lead time is required before a conference? Answer: Web-Scheduled conference calls can be booked with as little as five minutes advance notice. 

How do I set up a video teleconference using your service? Answer: Sorry, but we are currently not in the video conferencing business.  We only do telephone audio conferencing over normal telephone lines (PSTN).

 What is Quick Scheduler? 

Quick Scheduler saves you time by "copying" previous conference settings into a new conference in 3 easy steps. Just select any previously scheduled conference, input your new date and time, then Quick Scheduler will duplicate your attendees, organizer code, access code, subject, agenda and invitees. You can still edit any conference setting on the manage page as usual.